Privacy Policy
Effective Date: October 10, 2026
1. Who We Are
Butler Notary LLC, known to customers as The Butler Notary, respects your privacy. This policy explains how we collect, use, and share information when you visit our website, contact us, schedule an appointment, or use our services.
Website: https://thebutlernotary.com
Email: olivia@thebutlernotary.com
Phone: 636-366-8279
2. Information We Collect
Information you provide
Depending on your interaction with us, we may collect:
Your name, email address, telephone number, and business or organization name.
Appointment information, service requests, service locations, and scheduling preferences.
Information you provide through website forms, chat, email, telephone calls, text messages, or other communications.
Information needed to prepare quotes, arrange services, issue invoices, or respond to questions.
Records of communication preferences, text-message consent, and opt-out requests.
Certain services may require identification, documents, or additional personal information. We will explain the information needed and the appropriate submission method for those services. Additional service-specific privacy notices may apply.
Information collected automatically
Our website and its service providers may collect technical and usage information, including IP addresses, browser and device information, referring websites, pages viewed, visit times, and cookie identifiers.
See Section 7 for information about cookies and analytics.
3. How We Use Information
We use information to:
Respond to inquiries and provide quotes.
Schedule, confirm, and manage appointments.
Arrange and deliver requested services.
Communicate about appointment changes, service requirements, and customer support.
Manage invoices and business records.
Maintain records required for our services or by law.
Operate, maintain, secure, and improve our website.
Understand website traffic and how visitors find us.
Maintain consent records and honor communication preferences.
Send promotional communications when you have provided the applicable consent.
Requesting a service or providing a telephone number does not automatically enroll you in promotional text messages.
4. Text Messages and Communication Preferences
If you opt in to text messages from Butler Notary LLC, we may send messages within the categories you selected, including responses to inquiries, appointment confirmations, reminders, scheduling changes, and service updates.
Promotional text messages require separate consent. Consent to receive promotional messages is optional and is not a condition of purchasing services.
Message frequency varies based on your requests, appointments, and selected message categories. Message and data rates may apply.
You may:
Reply STOP to opt out of text messages.
Reply HELP for assistance.
Contact olivia@thebutlernotary.com or 636-366-8279 for support.
After you opt out, you may receive a message confirming your request. If you need continued assistance, contact us by telephone or email.
Consent given to Butler Notary LLC does not authorize promotional text messages from BES Technology & Training Services or another business.
5. Protection of Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We may use providers that process mobile information on our behalf to deliver messages, provide customer support, and maintain communication systems. This does not authorize those providers to use your mobile information for their own marketing.
We do not sell, rent, or share text-message subscription lists, opt-in data, or consent records to enable another business to send its own marketing messages.
Other information-sharing provisions in this policy do not authorize sharing mobile information or text-message consent for third-party marketing.
6. Service Providers and Information Sharing
We share information with service providers as needed to operate our website, communicate with customers, manage our business, and deliver requested services.
Our website and communication tools include:
SiteGround: Website hosting and related technical services.
GrowthHub365 and LeadConnector: Customer communications, website chat, and text-message services.
Jetpack/Automattic: Website statistics and enabled website security features.
WooCommerce: Website functionality and traffic-source tracking.
Calendly: Appointment scheduling when you follow our scheduling link.
Depending on your interaction, these providers may process contact details, appointment information, messages, communication preferences, or technical data. Their privacy notices provide additional information about their handling of data.
We may also use providers for invoicing, payment processing, and other functions needed to deliver services. If we direct you to an external invoice or payment service, its privacy notice applies to information you provide through that service.
We do not sell or rent your personal information or share it with other businesses for their own marketing purposes.
We may disclose information when required by law or as reasonably necessary to address fraud, security incidents, or threats to the rights and safety of our customers or business.
The protections for mobile information and text-message consent in Section 5 apply to our use of service providers.
7. Cookies, Analytics, and Similar Technologies
Our website uses cookies and similar technologies to support website functions, understand website usage, and identify how visitors reach our site.
Jetpack/Automattic provides website statistics. WooCommerce’s traffic-source tracking uses cookies to record information about visits, such as referring websites, entry pages, browser or device information, and page activity.
Cookies observed during our October 10, 2026 homepage review included:
| Cookie | Purpose | Duration observed |
|---|---|---|
tk_ai | Automattic analytics | Approximately one year |
sbjs_session | WooCommerce session and page-activity tracking | Approximately 30 minutes |
sbjs_current, sbjs_first | Current and initial traffic-source information within the tracking session | Session |
sbjs_current_add, sbjs_first_add | Visit timing, referring address, and entry-page information | Session |
sbjs_udata | Visitor browser and device information supporting traffic-source tracking | Session |
sbjs_migrations | Technical support for the traffic-source tracking feature | Session |
These cookies were associated with thebutlernotary.com. This list reflects a homepage review and is not an exhaustive inventory of every feature or interaction. Cookie names and durations may change as website features and provider software change.
Other cookies or browser storage may be used when you interact with additional features or third-party services. Administrative login functions may also use cookies for authentication and preferences.
You can manage, block, or delete cookies through your browser settings. Blocking some cookies may affect website features. Deleting cookies does not necessarily prevent them from being placed again during a later visit.
Cookie preferences and text-message consent are separate. Visiting our website or accepting cookies does not enroll you in promotional text messages.
8. Public Reviews and Testimonials
Customers may leave public reviews on Google. We sometimes display selected reviews or excerpts on our website.
Republished reviews may include the reviewer’s publicly displayed name, review text, rating, or other public review information. Please avoid including confidential information in public reviews.
You may contact us to request removal of a review displayed on our website. Removing a review from our website does not remove the original review from Google. Google’s privacy practices and review controls apply to content posted on its platform.
9. External Links and Embedded Services
Our website may link to or display services provided by other organizations, such as appointment scheduling, communications, reviews, or payment services.
When you follow an external link or interact with embedded content, the provider may receive information about your interaction and may use its own cookies or similar technologies.
Please review the privacy notices of those providers. Their handling of information is governed by their applicable policies.
10. Documents and Sensitive Information
Please do not submit Social Security numbers, complete payment-card details, identification images, financial records, or confidential documents through general website inquiry forms, routine chat, or text messages.
If your service requires sensitive information, contact us for the appropriate submission method. Provide only the information needed for the requested service.
An account-based customer document-sharing portal is planned but is not currently available. Before introducing it, we will update this policy and provide information about the data collected, access controls, service providers, and document-retention practices that apply.
11. How Long We Retain Information
We retain information for as long as reasonably needed to fulfill the purposes described in this policy, provide services, maintain business records, resolve disputes, and meet applicable legal or professional obligations.
Retention periods vary by information type and service. Records required for notarial or other regulated services may need to be retained even when you request deletion.
We may retain communication-consent and opt-out records as needed to document your preferences and prevent unwanted messages.
12. Information Security
No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Please use the submission methods specified for your service and avoid sending unnecessary sensitive information. If you believe information provided to us has been accessed or used without authorization, contact us promptly.
13. Your Choices and Privacy Requests
You may contact us to:
Ask about the personal information we hold about you.
Request correction of inaccurate information.
Request access to or deletion of information, subject to applicable requirements and exceptions.
Update communication preferences.
Ask questions about this policy.
We may need to verify your identity before responding. Please do not send identification documents unless we request them and provide an appropriate submission method.
We may retain information when needed for legal, administrative, security, or service-record obligations. Opting out of messages does not automatically delete records we are required or permitted to retain.
The privacy rights available to you may depend on where you live and which laws apply.
14. Changes to This Policy
We may update this policy when our services, website features, providers, or information practices change.
The effective date at the top identifies the latest revision. Where required, we will provide additional notice or request consent for changes.
Before launching the planned customer document portal, we will update the relevant privacy information to reflect its actual operation.
15. Contact Us
For privacy questions, requests, or concerns, contact:
Butler Notary LLC — The Butler Notary
Email: olivia@thebutlernotary.com
Phone: 636-366-8279
Website: https://thebutlernotary.com